Assessing humour use in accommodation establishments: the Estonian context
Abstract
Keywords
Full Text:
VIEW FULL TEXTReferences
Ball, S., & Johnson, K. (2011). Humour in commercial hospitality settings. In C. Lashley & A. Morrison (Eds.), In Search of Hospitality: theoretical perspectives and debates. London and New York: Routledge, pp. 198–216.
Belch, G.E., Belch, M.A., Kerr, G., & Powell, I. (2014). Advertising: An integrated marketing communications perspective. North Ryde, NSW: McGraw-Hill Education Pty Ltd.
Berger, J., & Iyengar, R. (2013). Communication Channels and Word of Mouth: How the Medium Shapes the Message. Journal of Consumer Research, 40(3), 567–579. doi:10.1086/671345
Birch, N. (2011). Using humour in advertising effectively. Retrieved September 14, 2015 from http://www.grin.com/en/e-book/269678/using-humour-in-advertising-effectively
Brand Estonia. (2018). Retrieved November 26, 2018 from https://brand.estonia.ee/et/
Brennan, L., & Binney, W. (2010). Fear, guilt, and shame appeals in social marketing. Journal of Business Research, 63(2), 140-146. doi: https://doi.org/10.1016/j.jbusres.2009.02.006
Bryman, A. (2003). Disney & His Worlds. London: Routledge.
Carrell, A. (2008). The primer of humour research. Retrieved September 14, 2015 from http://www.humoursummerschool.org/01/articlesNhandouts/Historical_Views.pdf
Darmer, P., & Sundbo, J. (2008). Introduction to Experience Creation. In J. Sundbo & P. Darmer (Eds.), Creating Experiences in the Experience Economy. Cheltenham, UK: Edward Elgar Publishing Limited.
EUROSTAT. (2018). Tourism statistics. Retrieved November 26, 2018 from https://ec.europa.eu/eurostat/statistics-explained/index.php/Tourism_statistics#Tourism_.E2.80.94_demand_and_supply
FitzPatrick, M., Davey, J., Muller, L., & Davey, H. (2013). Value-creating assets in tourism management: Applying marketing's service-dominant logic in the hotel industry. Tourism Management, 36, pp. 86–98. doi: https://doi.org/10.1016/j.tourman.2012.11.009
Freud, S. (1905). Jokes and Their Relation to the Unconscious. Vienna: F. Deuticke.
Frew, E. (2006). The humour tourist: A conceptualisation. Journal of Business Research, 59(5), pp. 643–646. doi: https://doi.org/10.1016/j.jbusres.2006.01.004
Future Brand. (2014). Country Brand Index 2014–15. Retrieved September 25, 2015 from http://www.futurebrand.com/cbi/2014
Gáll, L.-K. (2011). ‘Special Today – No Ice Cream.’ Accidental Humour in International Public Notices. The Round Table. Partium Journal of English Studies. Retrieved September 14, 2015 from http://theroundtable.partium.ro/Archive/language_studies/laura_karolina_gall_special_today_no_ice_cream_accidental_humour_in_international_public_notices.doc
Halim, N. A. A., & Razak, N. A. (2014). Communication Strategies of Women Leaders in Entrepreneurship. Procedia – Social and Behavioural Sciences, 118, pp. 21–28. doi: https://doi.org/10.1016/j.sbspro.2014.02.003
Hellstrom, C., & Lapsley, I. (2016). Humour and happiness in an NPM world: Do they speak in jest? Critical Perspectives on Accounting, 37, pp. 51–64. doi: https://doi.org/10.1016/j.cpa.2015.04.010
Hiiumaa Tourist Info Center. (2015). Welcome to Hiiumaa! Retrieved September 8, 2015 from http://www.hiiumaa.ee/page/mainpage/25
Holmes, J., & Hay, J. (1997). Humour as an ethnic boundary marker in New Zealand interaction. Journal of Intercultural Studies, 18:2, pp. 127-151. doi: 10.1080/07256868.1997.9963447
Jafari, J. (2000). Encyclopedia of Tourism. London: Routledge.
Johnson, K., & Ball, S. (2000). Humour and Licensed Retailing. International Journal of Wine Marketing, 12 (1), pp. 16–29.
Kotler, P., Jain, D. C., & Maesincee, S. (2002). Marketing Moves: A New Approach to Profits, Growth and Renewal. Boston, MA: Harvard Business School Press.
Kotler, P., Wong, V., Saunders, J., & Armstrong, G. (2005). Principles of Marketing (Fourth European Edition ed.). Harlow: Pearson Education Limited.
Kuosa, T., & Westerlund, L. (Eds.). (2013). Service Design: On the Evolution of Service Expertise. Viljandi: Lahti University of Applied Sciences.
Kurtulay, Z., Taskiran, O., Cetin, G., Kizilirmak, I., Atsiz, O., & Karayilan, E. (2015). Exploring the Boutique Hotel Guest Experience. Paper presented at the International Interdisciplinary Business-Economics Advancement Conference, Las Vegas. Retrieved October 1, 2015 from http://iibaconference.org/wp-content/uploads/4th_IIBA_Conference_Proceedings_Las_Vegas_May_2015.pdf
LaFave, L. (1972). Humour judgments as a function of reference groups and identification classes. In P. E. McGhee & J. H. Goldstein (Eds.), The psychology of humour: theoretical perspectives and empirical issues, pp. 195–210. New York: Academic Press.
Laroche, M., Nepomuceno, M. V., Huang, L., & Richard, M.-O. (2011). What's So Funny? The Use of Humor in Magazine Advertising in the United States, China, and France, Journal of Advertising Research 51(2), pp. 404–416.
Laroche, M., Vinhal Nepomuceno, M., & Richard, M.-O. (2014). Congruency of humour and cultural values in print ads. International Journal of Advertising, 33(4), pp. 681–705.
Lynch, O. H. (2002). Humorous Communication: Finding a Place for Humour in Communication Research. Communication Theory, 12(4), 423-445. doi:doi:10.1111/j.1468-2885.2002.tb00277.x
MacKinlay, E. (2004). Humour: A Way to Transcendence in Later Life? Journal of Religious Gerontology, 16(3), 43-58.
Magic Unica. (2018). Estonian Character. Retrieved December 2, 2018 from http://itaaliapuhkus.ee/en/estonian-character
Martin, R. A. (2007). The Psychology of Humour: An Integrative Approach. Burlington: Elsevier.
Martin, R. A., & Ford, T. E. (2018). The psychology of humour: An integrative approach. San Diego, CA: Academic Press, pp. 122–123.
McGhee, P. E. (1983). Humour Development: Toward a Life Span Approach. In P. E. McGhee & J. H. Goldstein (Eds.), Handbook of Humour Research: Volume 1: Basic Issues, pp. 109–134. New York, NY: Springer New York.
McMillan Online Dictionary. (2018). Humour. Retrieved September 16, 2015 from http://www.macmillandictionary.com/dictionary/british/humour_1
Murphy, J. L. (2011). The Country's Acclaim for Depeche Mode May or May not Explain so Many Long Faces. Retrieved October 1, 2015 from http://www.popmatters.com/review/149326-estonia-by-alexander-theroux/
Narayan, K., & George, K. (2012). Stories About Getting Stories: Interactional Dimensions in Folk and Personal Narrative Research. In J. F. Gubrium, J. A. Holstein, A. B. Marvasti, & K. D. McKinney (Eds.), The SAGE handbook of interview research: the complexity of the graft (2nd ed., pp. 511–524). Thousand Oaks: SAGE Publications, Inc.
Neuendorf, K. A. (2010). The Four Humour Mechanisms. Retrieved September 14, 2015 from http://academic.csuohio.edu/kneuendorf/c32110/TheFourHumorMechanisms42710.pdf
Norrick, N. R. (2010). A Theory of Humour in Interaction. Retrieved September 14, 2015 from http://nbn-resolving.de/urn:nbn:de:0222-001261
Pabel, A. &, Pearce, P. L. (2015). Highlighting the benefits of tourism humour: The views of tourists. Tourism Management Perspectives 16, pp. 357–364.
Pabel, A. &, Pearce, P. L. (2016). Tourists' responses to humour. Annals of Tourism Research 57, 190–205.
Pabel, A. &, Pearce, P. L. (2018). Selecting humour in tourism settings – A guide for tourism operators. Tourism Management Perspectives 25, pp. 64–70.
Palmer, J. (1994). Taking humour seriously. London and New York: Routledge.
Pearce, P. L. (2009). NOW THAT IS FUNNY: Humour in Tourism Settings. Annals of Tourism Research, 36(4), pp. 627–644. doi:https://doi.org/10.1016/j.annals.2009.05.003
Pearce, P. L., & Pabel, A. (2015). Tourism and Humour. Bristol: Channel View Publications.
Republic of Estonia Ministry of Economic Affairs and Communication. (2014). Accommodation services. Retrieved September 14, 2015 from https://www.mkm.ee/en/objectives-activities/tourism/accommodation-services
Samson, A. C., & Gross, J. J. (2012). Humour as emotion regulation: The differential consequences of negative versus positive humour. Cognition and Emotion, 26(2), pp. 375–384. doi:10.1080/02699931.2011.585069
Seneviratne, D., & Molesworth, B. R. C. (2015). Employing humour and celebrities to manipulate passengers’ attention to pre-flight safety briefing videos in commercial aviation. Safety Science, 75, 130–135. doi:https://doi.org/10.1016/j.ssci.2015.01.006
Shaw, G. (2000). Planning and Communicating Using Stories. In M.
Schultz, M. J. Hatch, & M. H. Larsen (Eds.), The Expressive Organization, pp. 182–195). Oxford: Oxford University Press.
Sirakaya, E., Petrick, J., & Choi, H.-S. (2004). The Role of Mood on Tourism Product Evaluations. Annals of Tourism Research, 31(3), pp. 517–539. doi:https://doi.org/10.1016/j.annals.2004.01.009
Slivar, I., Periša, A. and Horvat, A. (2018). Destination Marketing Organisations use humour and co-creation: an exploratory study from Croatia. Interdisciplinary Description of Complex Systems 16(2), 238-248.
Smuts, A. (2018). Internet Encyclopedia of Philosophy. Retrieved November 26, 2018 from https://www.iep.utm.edu/humor/
Speck, P. S. (1991). The Humorous Message Taxonomy: A Framework for the Study of Humorous Ads. Current Issues and Research in Advertising, 13(1–2), pp. 1–44.
Statistics Estonia. (2018). Retrieved from https://www.stat.ee/en
Strick, M., Holland, R. W., van Baaren, R. B., Knippenberg, A. v., & Dijksterhuis, A. (2013). Humour in advertising: An associative processing model. European Review of Social Psychology, 24(1), pp. 32–69. doi:10.1080/10463283.2013.822215
UNWTO. (2018). Why tourism? Retrieved from http://www2.unwto.org/content/why-tourism
Van Vliet, V. (2013). Service Marketing mix – 7 P's. Retrieved December 2, 2018 from http://www.toolshero.com/marketing/service-marketing-mix-7ps/
Van Vugt, M., Hardy, C., Stow, J., & Dunbar, R. (2014). Laughter as Social Lubricant: A Biosocial Hypothesis about the Pro-social Functions of Laughter and Humour. Retrieved September 24, 2018 from https://www.researchgate.net/publication/265270173_LAUGHTER_AS_SOCIAL_LUBRICANT_A_Biosocial_Hypothesis_about_the_Pro-social_Functions_of_Laughter_and_Humor
Wall, G. (2017). Tourism and humour (book review). Tourism Recreation Research, 42(4), pp. 546, DOI: 10.1080/02508281.2017.1282579
Warren, C., & McGraw, A. P. (2013). When humour backfires: revisiting the relationship between humorous marketing and brand attitude. Marketing Science Institute Reports, 1(1), pp. 13–124.
Wilson, C. (1979). Jokes form, content, use and function. New York: Academic Press.
Yeoman, I. S. (2018). Tourism and Humour (book review). Journal of Tourism Futures, https://doi.org/10.1108/JTF-01-2016-0002
Zhang, C. X. & Pearce, P. L. (2016). Experiencing Englishness: humour and guided tours, Tourism Recreation Research, 41(3), pp. 259–271, DOI:10.1080/02508281.2016.1188486
DOI: http://dx.doi.org/10.7592/EJHR2019.7.3.piirman
Refbacks
- There are currently no refbacks.
Publication ethics and malpractice statement